Returns

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. 
 
1. Please email customerservice@costaludusgear.com to request a refund or exchange.
 
2. Mail your returned item to:
Costa Ludus
Returns
15 Cedar Creek Rd 7c
Freedom, WY 83120
 
3. Include in your package a signed letter stating the reason for your return and the original receipt. 
 
 
Return Exceptions
Some items can not be returned if they are opened. These include music, software, and video games. Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 
 
 
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 
 
 
Exchanges
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.